Strategy works. We believe in a collaborative process that engages our clients from project start all the way through deployment.
We begin all engagements with kick-off meetings to
refine your objectives and strategic goals with the
understanding that technology should empower your
business, not hold it hostage.
We focus on understanding your business and what drives it so that we can counsel you appropriately. At the project level this means defining and agreeing to processes and requirements. With this knowledge in hand our team proposes multiple approaches, tests the outcomes and validates the ideal solution.
We create the experience and technology framework that facilitates the desired customer interaction with your brand, products and services.
Before we begin the development process, we feel it is essential to validate that all of the 'moving parts' –
design, technologies, and the resulting user experience – meet high-level business objectives and low-level
Based upon final refinements to the solution, our design and technology teams engage to develop and implement your project. Execution happens in iterations where you get to see progress and comment on product direction. A strict change management process is used to ensure that project delivery is not compromised.
Our team follows a prepared Test Plan document to demonstrate that the delivered solution meets the project requirements.
The product launch process is highly dynamic and complex. A multitude of factors such as infrastructure rollouts, field operations, content migration, user training, and many others come into play. Our team works closely with all stakeholders to ensure that all constraints are accounted for as the solution is brought to life.
Our team remains connected to the project, monitoring performance and user feedback and attending to any issues that arise.